We would appeal to Parents and Carers to ensure if someone different is picking up your children at the end of the school, that the School Office and/or their class teacher/teaching assistant is informed.
We will not release children at the end of the school day to someone unless we have parental consent.
Furthermore, if children are not picked up on time standard procedures dictate that if we cannot make contact with Parents/Carers within 60 minutes school should simultaneously contact The Police and Social Services in order to initiate a welfare check. As I am sure you can imagine, this is something we would wish to avoid.
We also recommend that you make sure that your emergency contacts are regularly updated. If you know that there is someone who is going to regularly pick up your children you could possible add them to your list of emergency contacts. This will save time and ensure that we know who is permitted to collect your children.